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Frequently Asked Questions

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Frequently Asked Questions

Maintenance

Each apartment home is professionally painted and cleaned and maintenance goes through each unit

You do not. However, if you'd like to be present, you can add a note on your service request

We do! Our maintenance team is here during normal business hours and is on call for any maintenance emergencies

You are welcome to submit a service request via the RentCafe resident portal

We do have Smart Locks at our community, so you have three different methods of accessing your home. If you are still unable to access, you are welcome to contact a local locksmith.

If you have a maintenance emergency, you can call the leasing office and follow the prompts. The system will put you in touch with an on-call maintenance team member

Amenities

Yes, we have resident and guest parking in our parking deck

Bike room, pet spa, pool, individual work rooms, pool table, Luxor package system

Yes! We have plenty of green space and a pet spa

Stainless steel refrigerator, microwave, oven/stove and dishwasher

We do not, but would be happy to refer you to a preferred vendor to assist with apartment furnishing

The indoor amenity areas are accessible to residents 24 hours, the pool is open during pool season from 8:00am to 10:00pm

Yes, parking is available. We have a gated parking deck for residents and guest parking.

Admin

You can remit payment online via the RentCafe portal

You are not required to purchase renter's insurance, but you can if you would like. You will be automatically enrolled in Renter's Legal Liability upon move in.

The community is exclusive with AT&T

Government issued photo ID and proof of income

You can contact GA Power directly to transfer your service to our community for your move in

Utilities are billed per your usage

The 1st of every month

Via the website www.willisavondale.com

Location

Yes, we're located off of the Avondale stop on MARTA

Directions

From 285 East, take exit 41 for GA-10/Memorial Dr. Toward Avondale Estates. Follow GA-10 W and US-278 to Hillyer Ave

Didn't find an answer?

Our team is always ready to answer your questions.